31.05.2010 - Call Center dla jednego z największych towarzystw ubepieczeniowych w Polsce

Unima 2000 podpisała umową z  wiodącym towarzystwem ubezpieczeniowym w Polsce. Projekt obejmuje wdrożenie systemu call center wraz a aplikacją helpdesk i bazą wiedzy.

Rozwiązanie oparte jest na systemie Hermes.Net, który jako platforma bazowa zostanie rozszerzony o zaprojektowany i stworzony przez inżynierów Unima 2000 system do obsługi zgłoszeń serwisowych (helpdesk) oraz aplikację bazy wiedzy.

W ramach współpracy Unima 2000 zaprojektuje i sprzeda autorskie rozwiązanie aplikacyjne.

 

 

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